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Supposedly, the database from hell was upgraded last night, and so we’re supposed to have all the attendant problems. Yay Java! At any rate, the hyperlinks have been updated, but as of yet the actual upgrade isn’t there. Should make for a lot of chaos. Definitely looking forward to it. I had an exhausting day…
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I’m so sick and tired of this shit! We’ve been in cue since I got here this morning, there are a ton of people off the phones, and the people are just getting on my nerves! I’m sick and tired of all their stupidity, and whining! I wish today was over already! There’s no way…
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Taken from customerservant.com
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I just took my first call of the day. They had WolfFM in their background. If you haven’t listened, you really should. Steve Wolf creates a very nice blend of today’s adult contemporary hits, along with those of the 70’s, 80’s, and the 90’s. I’ll shamelessly plug when I have more time. Anyway, I wish…
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Wednesday, before the hurricane hit, everybody bailed. So the company ordered pizza for the people who stayed. Unfortunately, there were three of us who didn’t get to have any because we were stuck on the phone all afternoon. We put in for paid time off, but it wasn’t aproved. So John bought us doughnuts out…
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The server went down again this morning. I’m not sure how long it was down for, and I’m not sure how long it’s going to be up. I started looking at hosting arrangements this morning, but didn’t get far as I didn’t have a ton of time. I’m really not in the mood to deal…
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Looks like I’m going to get some bonified overtime tonight. Kristen’s staying to work extra, and as I’d rather not spring for the cab fair, I figure what the hell. It’ll be Helpdesk, so it won’t be nearly as bad as the norm. At least now I’ll have something to make comparisons with that’s fresh.…
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I pulled up the online schedule viewer and … Surprise! We actually have schedules posted! How long has it been? Weeks? For a while there, I wondered whether the viewer had outlived its usefulness, or whether it was going to succumb to the log-freeness of the place. It seemed like a burst of logic where…
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I just got done dealing with a woman who decided to call very early in the morning to bitch about how she got two different forms of a prescription, both brand and generic. Of course, she didn’t send in the second script, and neither did her doctor, and it’s all my fault. People shouldn’t be…
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Since it seems I can’t get this thing to just post the damned entry in full, I’m lying to the excerpt generator thingy and telling it to post up to a million characters. Nothing I could possibly post would have that many characters. I really am not in the mood for this thing to screw…
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I’ve updated the site so that all entries posted in future post in their entirety to my Livejournal as well as here. I just don’t have the time to try to fix the excerpt function in all th Read the rest of this and more at Customerservant.com
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It’s a Saturday. I don’t have to go to work today. And yet, it’s just after 7 AM, and I’ve been awake for at least two hours. I can’t seem to fall back to sleep, so I might as well get up for the day. There may be a nap later, although I Read the…
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I’ve finally made it to the end of the day, and the end of the work week as well. I’m headed off to dream land in a few minutes, or at least putting myself in the position to get there with no effort. With any luck, I’ll be awake long enough to Read the rest…
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Ne information about paid time off, and carrying it over from year to year: If we have seventeen days or more built up, then we can carry three days over. If we don’t have seventeen days or more built up, we can’t carry any of it over. What Read the rest of this and more…
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We have an order that has shipped twice, and no record of the first shipment. Thus, the member will get two refills of the med instead of one. Just lovely. I knew I wasn’t going to get through an entire week without one of these calls. At Read the rest of this and more at…
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We have some availability right now, so now’s as good a time to post as any. It’s been a very busy week. I was sick Monday, (for which I was asked to take an occurrance), and on Wednesday, Daniel Pace, (a friend of the family for years), was ni Read the rest of this and…
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It’s Monday morning, and I’ve got a real headache. I’ve also got a very rare summer cold, or something. Either way, my nose is all stopped up, and I’ll be blowing it all day. Yay for me. All of this on top of the calls. Read the rest of this and more at Customerservant.com
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I got home from work exhausted yesterday. I laid down at about 21:26. I only woke up again when Steve called, but we only stayed on the phone for a few minutes. I woke up again at around 02:00 this morning, and dozed off and on until about 04: Read the rest of this and…
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I just looked at my paycheck online. I only got paid for 64 hours. That’s a little over a week and a half. Fucking Cornelius! Why does he have to be so incompetant? The little shit probably keyed in my hours incorrectly, *again*, because I know I was there, and worked, for 80 hours within…