I’ve been a web developer since 1999, and I’ve been on the indieweb since 2015. This site is a commonplace book for all my online activity and will eventually be a home for archives of all of my online content.
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We definitely are getting pounded today. We’ve been in cue solid since at least 12. We probably will be until I leave. God, this makes for a very long, hard day. Somebody help. Taken from customerservant.com
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Taken from customerservant.com
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That last caller had to have been sleeping or something. When I asked for his ID, it took him literally a minute to answer, and then I still had to ask three more times because he couldn’t figure out what was going on. He asked if I was verifying his transaction. OK. Just because the…
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This morning’s really got me wishing I could just take the telemarketing approach. Whenever a telemarketer calls, I usually just tell them I’m not interested. That’s what I’d like to tell my employer today. “Hello Ms. Rush, I’m calling to offer you an opportunity to win some money today, and all it will take on…
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It’s finally time to end the day. No laundry got done tonight. I found out right before I left work today that I’ll no longer be training. Apparently the client’s go-between didn’t think my employer was going to be billing. brilliant. I wonder if they told their guy in PA. I mean, to tell the…
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I just got off the phone witha woman who’s convinced she won’t ever receive her Effexar because we shipped it via regular mail on the 20th, and it should have gotten to her by now because she got a letter from us that was mailed on the 20th and arrived at her address two days…
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I’m counting down the minutes now until I get off work. I’ll be so glad to see 17:30. This has been a very long and exhausting day. And I still have laundry to do when I get home tonight. Yay me. Taken from customerservant.com
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I got done with today’s training session at around 11. I prepared screenshots for the trainers in PA, so that they can get a look at how Jaws and the database from hell interact. I just got done with that. There are a total of 53 screenshots. The company ordered pizza for everybody today. I…
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I’m on the phone with the guy I’m training in PA, and his trainers on that end seem to think it’s their place to determine what’s going to be discussed during each day’s phone call. Keep in mind that these people know nothing about Jaws For Windows, and they have no idea of the number…
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That last caller acted like giving information for documentation purposes was against his religion or something. I’ve never seen anyone resist giving information like that. He was convinced I didn’t need to look up a fax number for him, and did everything he could to make sure I got as little information as possible. Taken…
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It appears as though the last couple of entries I’ve posted posted only as excerpts. I apologize for that. If I’m wrong, email and let me know. I’m at work, and can’t check the email account my LJ email normally goes to, nor can I access the site. Taken from customerservant.com
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The call I just took makes me wonder if I shouldn’t just establish a “stuck on stupid” category. The woman asked if there is a fee associated with the free services provided with our client’s web site, and whether she should use the “new order” form or the “invoice” form to send in her payment.…
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It appears as though, (after over twenty-four hours of downtime), we’ve managed to re-emerge into the webosphere. Apparently the site was being moved to a different box. A notice of the scheduled downtime would have been nice. Consequently, I’ll be changing hosts. We’ve had nothing but problems over the last few weeks, and it’s gotten…
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Ijust looked at my schedule. My lunch isn’t until 2:15 this afternoon. That sucks royally. When is it going to end? Taken from customerservant.com
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It’s almost 10:00, and I’ve been on hold for almost an hour. Where the hell is this rube at? If there’s one thing I hate more than anything else, it’s people who are extremely late. I hope for his sake that he has a really good excuse for being this late. If it’s his employer’s…
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While I’m waiting for the client’s man to join the conference call to begin today’s training session, I might as well recount how this whole thing came to be in the first place. A few weeks ago, I was asked by John if I would mind helping someone out who works for the client who…
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I really don’t need this right now. The Pacmate batter doesn’t appear to be charging correctly. I really can’t afford a new battery right now. It appears as though it will run on AC power, but I don’t know if that will last or not, and if it doesn’t, then I’m screwed. The batter starts…
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I’m back at work. Time to do this all over again. I get to perform for my superiors, so they can all stand there anb be amazed at what the blink can do. I get to continue training the client’s man, who seems to be completely oblivious to the fact that his employer is bending…
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I slept in late this morning. Fortunately, I woke up in time to get ready for work. I didn’t switch the clothes over last night so my WolfFM shirt isn’t dry, and that’s the shirt I wanted to wear today. I don’t want to go and play lab mouse again. More on that later. I…
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