I just got off the phone witha woman who’s convinced she won’t ever receive her Effexar because we shipped it via regular mail on the 20th, and it should have gotten to her by now because she got a letter from us that was mailed on the 20th and arrived at her address two days later. When I suggested that she contact her doctor to get a late mail order prescription, she insisted that that wouldn’t work, and that she was going to get charged the full price without a copay, and the whole world’s going to end because she didn’t get her meds two days after they shipped. What a psycho.