Amazon Help now requires an inaccessible capptcha in order to add gift cards to your account. Multiple calls and chats basically tell us: your screwed get a friend or someone to help you. Are we still going with moderate advocacy? Are we still going with moderation in the pursuit of justice? Asking for a fuckton of friends. Because really, how many times do we have to offer a pass on what has been around for twenty plus years before we’re allowed to say enough? How many times do large organizations with a metric ton of resources with which they can handle accessibility get to fuck this stuff up before the dipplomatic wing of the blind community allows the rest of us to to express anything other than walking on eggshells when it comes to advocating for accessibility? How many times does Amazon or similar get to be called out on accessibility-related matters before the dipplomatic wing of the blind community decides that maybe it’s time to either help by not scolding the rest of us regarding advocacy methods, or get out of the way if it can’t help? Once again, asking for a fuckton of friends.
Status
Comments
23 responses to “”
-
Re your rhetorical inquiry, not if I can help it! I just incorporated your tweet in a response to @linson_prollc by way of demonstrating the need for strong blindness consumer organizations.
-
Very cool and thanks for sharing.
-
In all seriousness, why are people surprised at ongoing accessibility issues at Amazon? In 2017 they deliberately abused #a11y APIs to Lock blind people out of Alexa in their iOS app for months. There has never Been a bigger Fuck You to the disability community.
-
Anyone still purchasing from them beyond that point is complicit and deserves the shit customer service and total lack of concern they will certainly receive. Shop elsewhere.
-
Oh my gosh really? They have an inaccessible captcha you have to solve to add gift cards to your account? Not cool. Something like that, almost makes me wanna close my amazon account
Leave a Reply