Originally published at customerservant.com. You can comment here or there.

I’m starting to get feedback from other blind and visually impaired users of customerservant.com, and it seems as if, though I’m used to dealing with sites that aren’t as accessible as I’d like them, and so I hadn’t considered that this one was a huge problem, it apparently is a huge accessibility challenge.
I think we’re going to have some huge problems further down the road, given that Web 2.0 is the latest rage, and it seems everyone wants to make their applications web-based.
I don’t see this going anywhere but more and more graphical, which will present problems for screen readers unless something comes up that allows for them to be a little more interpretive of dynamic web content.