Blog

  • Supposedly, the database from hell was upgraded last night, and so we’re supposed to have all the attendant problems. Yay Java! At any rate, the hyperlinks have been updated, but as of yet the actual upgrade isn’t there. Should make for a lot of chaos. Definitely looking forward to it. I had an exhausting day yesterday, and I really don’t want another one today. But thanks to someone else’s unpreparedness, it looks as though I’ll get it. Just once, I’d like a day that doesn’t involve any of my normal adventures, or system downtime, or cue The work day didn’t start out exactly as I would have liked either. I filled my tumbler up with Mountain Dew, and some of it spilled in the people carrier. That’s not where the Dew is supposed to be. I have a decent schedule today, so that’s good. My lunch break is right in the middle of the day, and that’s a lot better than yesterday’s, which was at 14:00 (2 in the afternoon). I’m hoping that, by the time I get back to the Yid-Palace this afternoon, I’m not completely trashed, and can actually manage to get something productive done later on tonight, like laundry.

    Taken from customerservant.com

  • I’m so sick and tired of this shit!
    We’ve been in cue since I got here this morning, there are a ton of people off the phones, and the people are just getting on my nerves!
    I’m sick and tired of all their stupidity, and whining!
    I wish today was over already!
    There’s no way in hell I’m working overtime!
    I’m completely pissed, and fed up with the whole damned thing!

    Taken from customerservant.com

  • I just took my first call of the day.
    They had WolfFM in their background.
    If you haven’t listened, you really should.
    Steve Wolf creates a very nice blend of today’s adult contemporary hits, along with those of the 70’s, 80’s, and the 90’s.
    I’ll shamelessly plug when I have more time.
    Anyway, I wish they’d let me listen at work.
    I’d probably get a lot more done.
    The music’s arranged in such a way to make productivity optimum.
    I’d think my employer would probably make everyone listen if they could manage it.
    LOL.

    Taken from customerservant.com

  • Wednesday, before the hurricane hit, everybody bailed. So the company ordered pizza for the people who stayed. Unfortunately, there were three of us who didn’t get to have any because we were stuck on the phone all afternoon. We put in for paid time off, but it wasn’t aproved. So John bought us doughnuts out of his own pocket, and let us eat them this morning. That was very nice of him, and greatly appreciated.

    Taken from customerservant.com

  • The server went down again this morning.
    I’m not sure how long it was down for, and I’m not sure how long it’s going to be up.
    I started looking at hosting arrangements this morning, but didn’t get far as I didn’t have a ton of time.
    I’m really not in the mood to deal with all the members today.
    They’re getting on my nerves just for being members.
    This whole damned place is getting on my nerves.
    I’m fed up with it.

  • Looks like I’m going to get some bonified overtime tonight.
    Kristen’s staying to work extra, and as I’d rather not spring for the cab fair, I figure what the hell.
    It’ll be Helpdesk, so it won’t be nearly as bad as the norm.
    At least now I’ll have something to make comparisons with that’s fresh.

    Taken from customerservant.com

  • I pulled up the online schedule viewer and … Surprise!
    We actually have schedules posted!
    How long has it been?
    Weeks?
    For a while there, I wondered whether the viewer had outlived its usefulness, or whether it was going to succumb to the log-freeness of the place.
    It seemed like a burst of logic where there normally is none.

    Taken from customerservant.com

  • I just got done dealing with a woman who decided to call very early in the morning to bitch about how she got two different forms of a prescription, both brand and generic.
    Of course, she didn’t send in the second script, and neither did her doctor, and it’s all my fault.
    People shouldn’t be able to bitch this early in the morning.
    It’s just not normal.
    Most of us are still trying to go from autopilot to manual at that point, and we’re definitely not in the mood to put that much energy in to a bitchfest.
    That call lasted over thirty minutes.
    I really hope it’s not the norm for the day.

    Taken from customerservant.com

  • Since it seems I can’t get this thing to just post the damned entry in full, I’m lying to the excerpt generator thingy and telling it to post up to a million characters. Nothing I could possibly post would have that many characters. I really am not in the mood for this thing to screw me around.

  • I’ve updated the site so that all entries posted in future post in their entirety to my Livejournal as well as here.
    I just don’t have the time to try to fix the excerpt function in all th

    Read the rest of this and more at Customerservant.com

  • It’s a Saturday.
    I don’t have to go to work today.
    And yet, it’s just after 7 AM, and I’ve been awake for at least two hours.
    I can’t seem to fall back to sleep, so I might as well get up for the day.
    There may be a nap later, although I

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  • I’ve finally made it to the end of the day, and the end of the work week as well.
    I’m headed off to dream land in a few minutes, or at least putting myself in the position to get there with no effort.
    With any luck, I’ll be awake long enough to

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  • Ne information about paid time off, and carrying it over from year to year:
    If we have seventeen days or more built up, then we can carry three days over.
    If we don’t have seventeen days or more built up, we can’t carry any of it over.
    What

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  • We have an order that has shipped twice, and no record of the first shipment.
    Thus, the member will get two refills of the med instead of one.
    Just lovely.
    I knew I wasn’t going to get through an entire week without one of these calls.
    At

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  • We have some availability right now, so now’s as good a time to post as any.
    It’s been a very busy week.
    I was sick Monday, (for which I was asked to take an occurrance), and on Wednesday, Daniel Pace, (a friend of the family for years), was ni

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  • It’s Monday morning, and I’ve got a real headache. I’ve also got a very rare summer cold, or something. Either way, my nose is all stopped up, and I’ll be blowing it all day. Yay for me. All of this on top of the calls.

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  • I got home from work exhausted yesterday.
    I laid down at about 21:26.
    I only woke up again when Steve called, but we only stayed on the phone for a few minutes. I woke up again at around 02:00 this morning, and dozed off and on until about 04:

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  • Aside

    I just looked at my paycheck online. I only got paid for 64 hours. That’s a little over a week and a half. Fucking Cornelius! Why does he have to be so
    incompetant? The little shit probably keyed in my hours incorrectly, *again*, because I know I was there, and worked, for 80 hours within that pay period.
    Fuck me! And given the supervisor changes going on, I’m not sure who I’m supposed to go to about this. If I go straight to HR, they’ll just tell me to
    go to my supervisor. I hate that fucking job! Why can’t I just go in to work sedated, or drunk? I mean, it would be easier to deal with it that way. I
    thought about going for benefits, but why would I want to do that when they keep fucking up my paycheck, and I have to make some serious rearrangements
    just to get my fucking bills paid? GRRRRRRRRRRRRRRRR!!!!!!!!