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Every customer service interaction I’ve had recently:

(hold music)

(Suspiciously cheerful voice) Did you know that you can manage the intensity and depth of your torment online? Simply log into TormentNexus dot com and click “My Account”!

(hold music)

Me: (muffled expletives) if your website would let me do what I was trying to do I wouldn’t be calling you…

—@azonenberg

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Very few people who condemned her then apologised.

In your lives you will see people speak the truth. It might be uncomfortable. They might not do it “the right way.” It will still be the truth. Meet their brash bravery with kindness and an open ear.

Do better than we did. Not for us but for her.

2/2

—@lyda

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Dear Gen Z,

In 1992 Sinéad O’Connor ripped a picture of the Pope in half on Saturday Night Live to protest the sex abuse scandals in the Catholic Church. She was roundly condemned except by a few.

In the years and decades that followed the truth came out and the scope of abuse within the Catholic Church came to light. Many, but not enough, were punished. Many, but no where near enough, victims were heard, believed and lived to see some measure of justice.

1/2

—@lyda

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Sinead O’Connor’s untimely death is a good time to remember her courageous act of calling out the Pope and the Catholic Church for their aiding and abetting of widespread child rape. This was the first right-wing outrage hysteria I have a clear memory of, and it was an important example of taking advantage of a large audience to speak truth to power. https://ultimateclassicrock.com/sinead-oconnor-pope-saturday-night-live/

—@arossp

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“Vanderbilt University Medical Center is being sued by its transgender clinic patients, who accuse the hospital of violating their privacy by turning their records over to Tennessee’s attorney general.”

~ AP

Good for those patients. All those Republican attorneys general now bullying healthcare providers to turn over medical records need to have the pants sued off them.

#trans #healthcare #Republicans #Tennessee

https://www.huffpost.com/entry/bc-us-transgender-clinic-tennessee_n_64c0372fe4b0df86321215fe

—@wdlindsy

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that #CSAM report is exactly zero surprising to anyone who’s even a basic adequate #Fediverse admin

it’s well known that the problem isn’t just loli from Japan and that there are pro pedophile servers that openly discuss grooming etc

hell, as an even moderately involved user, you’d know this from skimming #Fediblock, even if you’re on a decent instance and never see it personally

the conspiracy theories downplaying that report are weird and gross

not everything is about #Facebook

—@frankiesaxx

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According to Deque, 67% of accessibility defects originate in the design, it will cost more if you fix them later in the project. So, what can designers do? Bridge the gap with developers by adding accessibility annotations to mockups!
https://www.deque.com/blog/is-closing-the-web-accessibility-design-development-gap-a-bridge-too-far/

Shameless plug:
– I have a conference that I gave at axe-con on the topic: https://stephaniewalter.design/blog/a-designers-guide-to-documenting-accessibility-user-interactions/
And, I’ve created a very nice checklist + annotation kit for Sketch and Figma:
https://shop.stephaniewalter.design/b/accessibility-interactions-designer-checklist-annotation-kit?utm-source=swblog

#Accessibility #Annotations

—@stephaniewalter

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THANK YOU FOR HOLDING YOUR CALL IS VERY IMPORTANT TO US. PLEASE LISTEN TO THE FOLLOWING MESSAGE: DUE TO THE CEO WANTING A NEW PRIVATE JET INSTEAD OF PAYING OUR PEOPLE WELL, ALL OF OUR PHONE STAFF HAVE QUIT YOUR CALL WILL BE ANSWERED AS SOON AS THEY FIND SOMEONE DESPERATE ENOUGH TO WORK HERE

—@mattly

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The collapse of the commercial real estate market because of remote work is good, actually. Most pushback against remote work comes either from overgeneralizing from the minority of cases where a particular role does in fact need to be in the office, or is the result of bosses just liking the power kick it gives them to see all these people gathered in one place and under their control. The former is a mistake in reasoning, the latter a mistake in moral psychology.

—@arossp