Dude that is insane.
Walk away if you can. They're not worth your time and don't deserve your attention.
@DavidGoldfield Narrator: They do not believe in holding people's hands, or user-friendly tutorials, or even good documentation, or even good user experience design. There are things Linux really is great for. Like servers. But user onboarding is probably its weakest point, especially if those users require accessibility of any kind. Signed: Someone who's been using Linux for decades.