Originally published at customerservant.com. You can comment here or there. At least that’s what it feels like. This cold’s doing its best to stick around, and if it weren’t for the fact that I’m taking time off next week when Ze’evi’s coming down, I’d say to hell with it and stay home today. I’m in…

Originally published at customerservant.com. You can comment here or there. I got a call a short while ago from someone who had a member on the phone who wanted to use our pharmacy as their personal medical support line. I use medical support in the same way you use technical support. It’s just like calling…

Originally published at customerservant.com. You can comment here or there. I still have this really bad cold, and my phone’s been ringing off the hook all day, with lots of stupid people calling. I really wish I could leave and tell them to just forward the calls to my home number. People refuse to read…

Originally published at customerservant.com. You can comment here or there. I got home last night, and had a huge headache. I laid down early to try to get it to go away, but when I woke up this morning, I still had it, although not as bad. I have a cold. I’ve been sniffling and…

Originally published at customerservant.com. You can comment here or there. My speeds have been very very slow as of late. The site’s taking anywhere from four to eighteen seconds to load. I think I need to yell at my host, and then start making plans to switch. This is absolutely ridiculous.

Originally published at customerservant.com. You can comment here or there. Good news! In two weeks, my sweetheart’s coming to visit me. Everything suddenly seems so much better. I’ll have to work out the details next week as to how I’ll be taking the days off. It’s only two days I’ll need to take off from…

Originally published at customerservant.com. You can comment here or there. It seems as though the esteemes developers working for the client have come down with a serious case of amnesia, and forgotten everything, (and I do mean everything) I’ve told them over the last eight, (well, I guess now it’s nine) months. We’re back to…

Originally published at customerservant.com. You can comment here or there.

Originally published at customerservant.com. You can comment here or there. At least I thought we had a sort of semi-solution. The office harlot came to my desk and asked me to try out the brand new, extraordinarily exciting, just makes me want to wet my pants pilot for the DB_interface. Supposedly three of the major…

Originally published at customerservant.com. You can comment here or there. Merick and Mr. Frodo came back here, and asked if I would be willing to handle the inappropriate transfers for the other project as well. It’s a project that handles calls for a cable company, and apparently they have a huge problem with people submitting…

Originally published at customerservant.com. You can comment here or there. An agent just called me to ask if she could transfer a member to the pharmacists because she didn’t know how to explain why a generic birth control had been dispensed instead of the brand, and the prescription was written tG, which means “trade written/generic…

Originally published at customerservant.com. You can comment here or there. The DA’s office is refusing to return my phone calls. I called last Friday, after our conversation Thursday, then again on Monday, gave them Tuesday and Wednesday with no phone calls, and called again today. I got voice mail every time. They have until the…

Originally published at customerservant.com. You can comment here or there. This post isn’t going to provide very many updates on the current Arab-instigated war on Israel. There are plenty of places to find those. This post is just for my own personal reflections. Today begins the period in the Jewish calendar known as the Three…

Originally published at customerservant.com. You can comment here or there. I’m sitting here watching Star Trek The Next Generation. They’ve started rerunning the series from the beginning. I forgot how much of a jerk Captain Picard was in the early episodes. He’s a lot like Mr. Frodo, except the captain changes, becomes friendlier, and even…

Originally published at customerservant.com. You can comment here or there. I have misgivings about calling maintenance to come out here to fix the air conditioner. Maybe it’s just me, but I seem to have a little more mistrust for just about everyone as of late, or at least since the robbery. I’m not taking the…

Originally published at customerservant.com. You can comment here or there. This is not cool at all. It looks like I’m going to have to call maintenance to have them call the contracted company that deals with the heating and air so they can come out and fix a leak. Damn it! This air conditioner/heater has…

Originally published at customerservant.com. You can comment here or there. Today hasn’t been bad, although I’ll be glad to leave all the same. I have a really bad headache. I’ve actually gotten a few calls today, most of which ended up being non-transfers for stupid reasons. One person called to ask if they could transfer…

Originally published at customerservant.com. You can comment here or there. This post is going to sound really anal to any of my readers who don’t work in customer service, but I have to post it. There’s a girl sitting next to me who seems to be laboring under the mistaken assumption that she should treat…

Originally published at customerservant.com. You can comment here or there. I just called the District Attorney’s office, and got the voice mail. That means still no information regarding Michelle’s probation officer, what that person said or is going to do, etc. Why do I get the impression I’m being jerked around?

Originally published at customerservant.com. You can comment here or there. So far, I haven’t had any calls today. I wonder if this is close to how it’s going to be? Working, yet no cue. Interesting concept.